Privacy Policy

Introduction

This Privacy Policy describes how thomson-reserves.sg (“we”, “us”, “our”) collects, uses, discloses and protects the personal data of individuals who interact with our website in connection with Thomson Reserve, a residential development at Bright Hill Drive, District 20, Singapore.

We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”). By submitting any enquiry or registration form on this website, you acknowledge that you have read and agree to the collection, use and disclosure of your personal data as described in this Privacy Policy.

Personal Data We Collect

We collect personal data you voluntarily provide when submitting a registration or enquiry form. This includes:

• Identity data: Full name
• Contact data: Mobile number, email address
• Enquiry data: Nature of enquiry, appointment preference, message content, unit type preference
• Technical data: IP address, browser type, time zone, device information
• Usage data: Pages visited, time spent, referring URLs

We do not collect sensitive personal data such as NRIC/FIN numbers, financial account details, health information, or biometric data through this website.

How We Use Your Personal Data

• To respond to your enquiry and provide requested information (floor plans, pricing, site plan, e-brochure)
• To schedule and confirm your showflat appointment
• To send you updates on Thomson Reserve including preview dates, price releases, and booking day information
• To provide direct developer pricing and VVIP preview access
• To comply with legal and regulatory obligations
• To improve our website and communications

Disclosure of Personal Data

We may share your personal data with the following recipients for purposes described in this policy:

• Developer consortium: UOL Group Limited, Singapore Land Group and CapitaLand Development, via Tamarind Development Pte. Ltd. — for processing your interest and booking
• Technology service providers: Website hosting, CRM, email and analytics providers under appropriate data processing agreements
• Regulatory authorities: Where required by law or court order in Singapore

We do not sell, rent, or trade your personal data to any third party for marketing purposes.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. For Thomson Reserve enquiries and registrations, we will generally retain data for up to 7 years following completion of the development or last interaction, whichever is later — consistent with standard property industry practice and applicable limitation periods under Singapore law.

Your Rights Under the PDPA

• Right of access: Request access to the personal data we hold about you
• Right of correction: Request correction of any inaccuracy in your personal data
• Right to withdraw consent: Withdraw consent to our use of your personal data at any time with reasonable notice
• Right to data portability: Request transmission of your data to another organisation where applicable

To exercise any right, contact our Data Protection Officer (Section 10). We will respond within 30 days.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and understand site usage. We use strictly necessary cookies (required for site function), analytics cookies (Google Analytics — aggregated, anonymised), functional cookies (preferences), and marketing cookies (Facebook Pixel, Google Ads — with consent only).

You can control or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.

Security

We implement appropriate technical and organisational measures to protect your personal data, including HTTPS encryption, access controls, and regular review of data practices. In the event of a data breach likely to result in significant harm, we will notify the PDPC and affected individuals in accordance with our obligations under the PDPA Notification Obligation.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of this website after changes have been posted constitutes acceptance of the revised policy.

Contact Our Data Protection Officer